LEGAL

Client Communication That Stands Up to Scrutiny

Every client interaction in a law firm is potentially discoverable. AI-powered intake, scheduling, and status updates with version-controlled procedures and full audit trails.

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OpenNash CX

Welcome. How can I help with your case today?

David

Any updates on my personal injury case?

OpenNash CX

Case #2024-1847: demand letter sent April 8th. Opposing counsel has until April 22nd to respond. Attorney Chen will follow up.

Case #2024-1847 — Awaiting response

Solutions

How OpenNash CX Works for Legal

AI Intake That Captures Every Detail

Automated client intake across voice, webchat, and SMS. AI collects case details, contact information, and initial screening data. Every interaction is logged and timestamped in your database - ready for review.

Case Status Without the Phone Tag

Clients check case status, upcoming dates, and document requirements through any channel. AI pulls real-time data from your practice management system. Reduces inbound calls to your front desk by handling routine inquiries 24/7.

Version-Controlled and Discoverable

Every procedure, prompt, and response template is version-controlled in git. Diff what your AI said today versus last month. Full model transparency means your compliance team can review exactly how the system behaves.

Capabilities

What You Get

Everything included in your $7,995/month retainer. No per-resolution fees. No integration surcharges.

Client intake and screening

Case status updates and reminders

Appointment scheduling

Document collection and follow-up

Discoverable audit trail on every interaction

Version-controlled agent procedures

$7,995

per month

EVERYTHING INCLUDED · YOU OWN EVERYTHING

Book a 30-Minute Walkthrough

See the full platform at OpenNash CX or compare with Sierra & Decagon.