HEALTHCARE

Better Patient Experiences at Enterprise Scale

Guide patients through complex healthcare journeys while providing consistent, compliant touchpoints across voice, SMS, webchat, and email.

Book a Demo See OpenNash CX

OpenNash CX

Good morning! How can I help you today?

Sarah

I need to reschedule my appointment with Dr. Patel.

OpenNash CX

Dr. Patel has Thursday 10:15 AM and Friday 2:00 PM open. Which works for you?

Thursday 10:15 AM — Confirmed

Solutions

How OpenNash CX Works for Healthcare

Accelerate Patient Enrollment

Support high-volume plan enrollment and service interactions with AI agents that guide members through plan selection, onboarding, and benefits questions. Reduce friction during peak periods without adding operational strain.

Minimize Missed Appointments

Automate scheduling, reminders, and inbound patient inquiries. Patients book, confirm, or reschedule without waiting on staff. Reduce no-show costs and call volume so care teams focus on higher-value interactions.

Prescription Adherence and Refill Support

Proactively engage patients with timely, compliant reminders across voice, SMS, and digital channels. AI helps patients stay informed about refills and usage instructions while maintaining message consistency and auditability.

Capabilities

What You Get

Everything included in your $7,995/month retainer. No per-resolution fees. No integration surcharges.

Appointment scheduling and reminders

Plan enrollment and benefits questions

Prescription refill support

Patient intake and triage

Cross-channel memory for care continuity

Full audit trail for compliance review

$7,995

per month

EVERYTHING INCLUDED · YOU OWN EVERYTHING

Book a 30-Minute Walkthrough

See the full platform at OpenNash CX or compare with Sierra & Decagon.