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About
OpenNash turns job functions into AI agents in 4 weeks.
With over eight years of Data + AI experience working at leading Silicon Valley
startups, OpenNash is the boutique AI services firm focused on building AI
agents that get to production.
The market is moving from chatbots to AI agents that take action, providing a
done-for-you experience for the back office and operations work. It doesn't matter if
an AI agent works well 80% of the time if you don't have a human-in-the-loop, retry
and recovery process to handle the 20% of edge cases. OpenNash specializes in
bridging that last 20% safely, so AI agents can actually run 24/7 across your
systems.
Per-hour billing is dead. Clients are tired of hourly bills that keep climbing.
They want to know what they're paying up front and what they're getting for it.
The market is noisy right now, AI agencies selling snake oil, others sounding
technical without the depth to back it up. We don't sell that way.
Every engagement starts with a 14-day pilot at no charge. We scope one workflow with
you, agree on what "working" looks like, and ship it. If it doesn't work, you
don't pay. From there it's a flat monthly retainer.
The three outcomes
Three numbers we measure ourselves against.
Every engagement is scoped to one of these. If it doesn't move the needle on at least one, we don't take the work.
01 / TOPLINE
10×
Revenue
Agents that compound the work of your highest performers, qualifying, drafting, following up, without burning out.
A 30-attorney firm was losing inbound calls after 6pm. Their voice agent now answers 92% of calls in under 15 seconds and books straight to the calendar. Booked-consult rate went from 41% to 67% in one quarter.
02 / MARGIN
10×
Cost reduction
Workflows that absorb repetitive function load so headcount goes to judgment, not toil. Measured against current run rate.
A $40M services company had two AP clerks typing invoices full-time. An agent now ingests every invoice, matches it to a PO, and flags only the exceptions. AP cycle dropped from 11 days to 3. Both clerks are doing controller work again.
03 / VELOCITY
10×
Time saved
Hours back in your team's calendars. We instrument every agent so the savings are auditable from week one.
A 50-person services firm had one ops lead rebuilding the same board pack every Friday afternoon. The agent pulls from the CRM, ERP, and ticketing system, drafts the deck, and preserves the audit trail. 9 hours of work, done in 12 minutes.
How we work
This isn't 'vibe-coding' a result.
We start inside each team, sales, ops, finance, support, and get honest about where
the work actually lives. Then we build alongside your people, not over them, and stay
through the rough edges.
a.What slows people down.
b.What they'd hand off if they could.
c.Where revenue is quietly leaking.
Every engagement includes AI education and re-skilling workshops, so the transformation
is org-wide, not just a handful of automations.
Week 01 / Embed
Sit inside the function.
We shadow sales, ops, finance, or support directly. By the end of the week, scope is locked and the outcomes that prove the agent works are signed off.
interviews · ride-alongs · scope lock
Week 02 / Build
Ship a working prototype in 14 days.
We build against the outcomes you signed off on. By day fourteen you have a working prototype running end-to-end on representative data - not yet production-grade, but enough to prove it works. If it doesn't hit the outcomes, you don't pay.
in-house eng · daily demos · day-14 gate
Week 03 / Harden
Take it from working to production-grade.
Real integrations, security review, error handling, observability, evaluations. The pilot proved it works. Now we make it survive your stack and your auditors.
SSO · audit logs · live data
Week 04 / Live
Deploy to your team. Then keep building.
We don't leave at handoff. The retainer kicks in, your people get enablement, and we start scoping the next workflow before this one cools.
production deploy · enablement · next workflow
Included in your retainer
Three pillars. One flat fee.
Every engagement bundles the build, the training, and the products. No per-seat, no per-hour.
01 / AGENTS
Build the work.
Custom AI agents shipped to your stack. Sales, ops, finance, support - one workflow at a time, embedded in your tools, owned by your team.
custom build · in-house eng · pilot to production
02 / EDUCATION
Train the org.
We don't just build agents. We make sure your people can build, evaluate, and extend them.
Agents 101 - what an LLM is, prompting that holds, tool calling, moving past ChatGPT, integrating models into your stack.
Agents 201 - evals, memory, multi-agent patterns, shipping with Codex and Claude Code, instrumenting agents in production.
Executive Advisory - roadmap, build-vs-buy, vendor diligence, board-level AI strategy.
workshops · 101 + 201 · exec advisory
03 / PRODUCTS
Use what we already built.
Our AI-native products are bundled in, not licensed separately. OpenNash CX for AI customer support is live today; more products shipping. You get every upgrade automatically.
Always-on AI Employees that process every invoice, audit every expense, and close the books month after month. Your team only reviews exceptions. Trusted by finance teams to shorten close cycles and keep audit-ready books.
03 / REVENUE OPS
Revenue Ops Agents
Always-on AI Employees that build the list, enrich every contact, score and route every lead, run sequencing and CRM hygiene, draft proposals, flag at-risk renewals, and roll up the forecast. Reps lose 72% of their week to work that isn't selling. Trusted by RevOps and sales leaders to take that time back for their reps.
04 / AUTOMATION
Automation Agents
Always-on AI Employees that ingest every document, validate every record, onboard employees, vendors, and customers, run KYC and compliance checks, triage internal tickets, and generate the recurring reports nobody wants to write. The work most companies offshore to a BPO, done by your own AI bench. Trusted by ops teams to ship faster without growing headcount.
05 / HUMAN-IN-THE-LOOP
Human-in-the-Loop
Approval protocols and guardrails keep agents within your business rules. 1,000+ native integrations, plugs into your existing stack.
06 / 100% YOURS
100% Yours
Full documentation, ongoing support, zero maintenance. AI education and re-skilling workshops included so your team can prompt, audit, and extend every agent we ship. You own everything, we keep it running.
Industries
AI automation playbooks by vertical.
Explore how OpenNash builds closed-loop AI systems for finance, law firms, insurance brokerages, CX teams, GTM teams, healthcare operations, BPOs, real estate, and professional services.
Pause between projects and resume when you're ready.
14-day risk-free pilot
One workflow, scoped together, prototyped in 14 days. If the prototype doesn't pass the test cases, you don't pay.
FAQ
Frequently asked questions
Every engagement starts with a 14-day pilot at no charge. Week one is embed and map: we sit inside the function, watch where the work actually slows down, and pick the one workflow worth automating first. By the end of week one we lock the scope and agree on the outcomes that will prove it works. Week two we build it. By day fourteen you have a working prototype measured against the outcomes you signed off on - it runs end-to-end on representative data, but it's not production-grade yet. The hardening (real integrations, security review, observability, evals) happens in weeks three and four once you've seen it work. If the prototype doesn't hit the outcomes, you don't pay. If it does, we roll into the flat monthly retainer and take it to production.
Most requests ship within 48 business hours. Production deployments and multi-system integrations typically take 2-4 weeks. The agent build itself is rarely the bottleneck. What takes time is making sure it fits your compliance, security, and infrastructure. Every project is scoped upfront so there are no surprises.
After signing up, we schedule a kickoff call to map your systems, workflows, and priorities. You'll get a dedicated project board to submit requests, track progress, and collaborate with our team.
No limit. Add as many requests to your queue as needed. Each request is worked on sequentially to ensure quality and focused delivery.
Your subscription runs on a standard monthly billing cycle. If you need to pause between projects, just let us know. We'll freeze your engagement and restart it whenever you're ready. No partial charges, no proration headaches.
We break large initiatives into phased deliverables. An AI support agent, for example, moves through workflow audit, agent design, internal testing, and production deployment. You see visible progress at each stage. You review and approve before we move forward.
Revisions are unlimited within scope. If a deliverable doesn't meet your expectations, we'll rework it until it does. Every project ships with the goal of driving real business impact.
Everything we deploy is built for production reliability. If something needs updating or an issue arises, submit it to your request queue and we'll resolve it. Same turnaround as any other request.
Yes for custom agents. Every custom agent ships 100% yours, the source code, prompts, infrastructure config, and full documentation. Agents run on your stack, not ours. No vendor lock-in. If you ever stop working with us, the work keeps running.
Our own products work a little differently. Things like OpenNash CX are included with your retainer, ready to use on day one, with no separate licensing or setup fees. We run them as a fully managed service, building, training, and improving them around the clock so every customer gets the latest version automatically. You get the working agent and every upgrade that ships, without ever having to touch the infrastructure underneath.
Every engagement includes AI education and re-skilling workshops for your team. The productivity gains only compound when the people around the agent know how to prompt it, audit it, and extend it. We don't leave until your team is running the tools on their own and the impact shows up in the numbers.
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