Use case 1
Intake workflow agent
Captures patient info, verifies insurance fields, and prepares charts for review.
For healthcare operators, clinic groups, admin leaders
08
AI workflows for healthcare operations, intake, and admin teams.
Patient scheduling, referrals, prior auth support, and admin automation built carefully with humans in the loop.
01
The work that is quietly eating margin.
Take the admin burden off your front and back office safely.
1Patient intake is the bottleneck
2Scheduling teams drown in voicemails
3Referral workflows fall through the cracks
4Prior auth eats clinical hours
5Manual follow-ups span patients, providers, and payers
02
The closed-loop system OpenNash builds.
Same operating pattern, tuned to Healthcare Ops workflows.
01 Intake
Capture
Read work from the tools your team already uses.
02 Reason
Decide
Classify, retrieve context, choose the workflow, and flag risk.
03 Draft
Produce
Create the response, report, memo, update, or work product.
04 Approve
Control
Route judgment-heavy or sensitive actions through human review.
05 Learn
Improve
Measure outcomes, exceptions, quality, and cycle time.
Feedback loop: every completed workflow becomes a signal for the next version.
03
High-leverage use cases.
Start where the volume, pain, and business value overlap.
Use case 2
Scheduling support
Drafts outreach, handles reschedules, and surfaces no-show risk.
Use case 3
Referral routing
Reads referral docs, classifies them, routes them, and confirms back to the source.
Use case 4
Patient message summarization
Summarizes long message threads for clinical review.
Use case 5
Admin task automation
Handles form filling, handoffs, and status tracking across patients and payers.
Use case 6
Prior auth support
Drafts authorization packets from chart context for human submission.
Note: OpenNash builds healthcare workflows with humans in the loop on clinical-adjacent decisions. We work with your compliance team to design appropriate safeguards.
04
Before and after.
Representative outcomes depend on scope, data quality, systems, and volume.
Before
Manual drag
- Front desk overwhelmed
- Referrals lost in the inbox
- Auth backlogs delay care
- Admin work blocks clinical work
to
After
AI-enabled ops
- Front desk has a copilot
- Every referral is tracked
- Auth drafts ready for review
- Clinical time returns to clinical work
Intake throughput
+40%
Representative range
No-show rate
-25%
Representative range
Auth prep time
-60%
Representative range
Admin hours per FTE
-10/wk
Representative range
Next step
Automate healthcare admin workflows safely.
Book a 30-minute meeting or email [email protected] with the workflow that hurts, the tools involved, and what success would look like in 90 days.